Parts 1 and 2: Problems and everyday conversations

Reference: 8 questions in approximately 8 minutes. The conversation is divided into three passages of around 1 to 1.5 minutes, each followed by two or three questions.

Look for:

• The person's problem.
• The solutions proposed.
• Why each option is accepted or rejected.
• The final decision.
• How each speaker feels.

A possible note:

problem: broken heater option 1 technician today × expensive option 2 landlord calls repair ✓ tomorrow tenant: worried → relieved

Topics may include shopping, services, work, or everyday problems. Do not prepare a special map-based strategy: follow the conversation and its decisions.

Reference: 5 questions in approximately 5 minutes. You hear a conversation of 1.5 to 2 minutes between two people who know each other.

In addition to facts, pay attention to:

• Agreement and disagreement.
• Hesitation and changes of mind.
• Implicit reasons.
• Emotions expressed through words and intonation.

A response such as “I suppose I could help” does not always mean enthusiasm or rejection. Listen to what happens before and after it, as well as the tone.

Before: Read the introduction and prepare two columns.

During: Note the problem, options, reasons, decision, and attitude.

After: Listen to the complete question. Distinguish whether it asks for general meaning, a detail, or an inference, and check the relevant part of your notes.

Audio: Listen to the conversation.

Question: What will the customer probably do next?

Audio: Listen to the comment.

How does the speaker feel?

Listen to a new conversation and create two columns. When it ends, write:

• The main purpose.
• One rejected option and its reason.
• The final decision.
• Each person's attitude, with supporting evidence.

Then answer questions without replaying the recording. In study mode, review the transcript afterward.